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Returns
We are governed by strict UK Trading Laws and are more than happy to accept returns (up to 7 days after delivery) for any reason and will issue a 100% refund as long as items are returned in their original condition. We will also refund the shipping / insurance costs if the return is due to an error on our part.
Refunds
We Here at Shaks Antiques we fully understand the difficulties in buying items online as goods are bought from unknown sellers without having been inspected, so; We are more than happy to issue a 100% refund as long as items are returned in their original condition. We will also refund the shipping / insurance costs if the return is due to an error on our part.
Payments
We accept payments by all major credit & debit cards through Google Checkout and PayPal, however we can also accept Personal Cheques and Bank transfers (in GBP). Please contact us for details.
Shipping
All packages are insured and tracking information is passed on to our customers which enables them to check the progress online.
Privacy Policy
This policy sets out how Shaks Antiques uses and protects any information that you give Shaks Antiques when you use this website. Shaks Antiques is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. What we collect: We may collect the following information: Name Contact information including email address Address information What we do with the information we gather We require this information to provide you with a our service, and in particular for the following reasons: Shipping the products to you Contacting you regarding your orders We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not place cookies onto your system Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us at [email protected]. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
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